Our story

A group of three colleagues reviewing information on a tablet in a bright office, with a sense of collaboration.

Pioneering Data Governance and Information Security

In 2012, Castlepoint’s founders launched a specialist consulting firm, offering expert cyber security, records management, and audit services to Central and Federal Government agencies as well as large regulated industries.

Years of government audits revealed a widespread failure among regulated entities to protect high-risk, high-value information. The Castlepoint founders identified a strong desire for improved data governance, risk management, and compliance within these organisations. However, they were limited by ineffective technology that only exacerbated the issues it aimed to solve, leading to inefficiencies in user experiences, systems, and data management processes.

Recognising the need for a new way to manage information, Castlepoint’s founders envisioned a solution capable of managing all types of data, across all platforms – both on-premises and in the cloud. The solution had to address the entire data lifecycle holistically, recognising that security, compliance, and data discovery are inherently interdependent.

The solution needed to apply comprehensive data rules, including secrecy provisions, information handling, privacy obligations, and records retention policies. It had to be seamless and invisible to users, requiring no changes to existing systems or creating additional management burdens for governance teams. Additionally, it needed to avoid unnecessary data movement or modification.

The Data Castle paradigm was created. Designed by leading experts, the system was built to meet over 900 legal and industry-standard requirements. Powered by cutting-edge AI technology, it is scalable, simple, and secure – the first manage-in-place solution with Explainable AI, revolutionising information governance.

Launched in 2019, Castlepoint’s innovative solution was rapidly adopted by government departments, and remains the preferred choice for organisations seeking to understand and manage their own data, minimise risk, and enhance compliance. Today, Castlepoint operates globally, with offices in Australia and the UK, providing enterprise data governance AI software to regulated industries worldwide.

Rachael Greaves, CEO in a blue dress working on a laptop in a modern office

Meet Our CEO: Rachael Greaves

Rachael Greaves, Castlepoint’s CEO, is a certified auditor, privacy systems engineer, security manager, and records manager. Recognised as Australia's Most Outstanding Woman in IT Security, RegTech Female Entrepreneur of the Year, and listed among the Women in Fintech Powerlist and Top 100 Innovators, Rachael is a true industry leader.

“It’s not well understood that information management can be a matter of literally life or death,” she said. “Failure to manage information properly has led to completely preventable catastrophes; not just breaches of information security like Office of Personal Management in the US, which has undermined national security for two generations, but also lapses in information retention, quality, and access. Poor data protection, preservation, and privacy practices have led to individuals being dispossessed, discriminated against, and deported. It has resulted in preventable deaths and other harms, often to the most vulnerable. And managing data properly is not just about reducing risk: data is our most valuable asset, and we also need to be able to exploit it effectively.”

“We are finally able to catch up with the exponential growth in data and get ahead of it again and doing that can save lives and livelihoods,” she said. “The traditional models for managing information do not work well anymore. We have an obligation to manage information compliantly and securely, and the commercial and operational benefits of doing so are enormous. Knowing what you have and where, makes you faster, more responsive, and smarter with data. It's simple and fast to put enterprise-wide controls in place using Castlepoint, without any downsides. And not least, it's just the right thing to do. Our values align with your values. We can help you to protect and help others, as well as your own personnel, data, and operations.”

Female military officer using multiple monitors to monitor security operations in a data center.

Our values