Generative AI Governance

Castlepoint knows your data, so that you can control the quality and security of content ingested and used in your Generative AI rollout.

Make your generative AI use safe and effective.

Organisations are struggling with the governance impacts of GenAI, and not realising its benefits. You need to be sure that the content your users are surfacing and reusing in Copilot and other generative AI systems is appropriate. Castlepoint reviews and assigns an accurate legal retention period to all your legacy content, so that you can dispose of outdated information that’s no longer valid, or otherwise exclude it from your GenAI scope.

Castlepoint finds and flags risky and controversial information in your data set, both before deploying GenAI and throughout its use, so that you can clean up sensitive information before it ends up in a GenAI search result.

And Castlepoint audits who is using GenAI, and where their results are coming from, so that you can maintain effective oversight.

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Some key capabilities

Preparation

Audit your data estate and clean up sensitive and obsolete data before rollout.

GenAI Hygiene

Keep data inputs to your GenAI clean over time, ensuring quality outcomes.

Monitor

Oversee and report on who is using GenAI, and from where the answers are coming.

Gains

Your Generative AI outputs are only as good as its inputs. Your organisation stores huge amounts of legacy data that may be obsolete or incorrect. You can ensure that only the valuable and reusable content in your data estate is used by GenAI by finding and descoping the rest. Castlepoint reads all legacy content, and accurately classifies it against records disposal schedules and other business classification schemes. With Castlepoint, you can review obsolete content through a simple interface, and dispose of or descope it from your GenAI rollout. This means that the answers your GenAI is generating for you will be drawn from current, valid, and appropriate content, reducing the risk of bias, errors, and unintended harm.

Controls

GenAI comes with privacy, safety, and security risks, due to the amount of data it ingests, and the way in which it can return information that’s not appropriate to share. To help avoid accidental or malicious exfiltration of sensitive and confidential information, Castlepoint reads and classifies all of your content against your high-risk topics (not just PII and security-marked information, but also your trade secrets, controversial matters, legally restricted information, and more). As well as finding sensitive information before it can be surfaced by GenAI, Castlepoint also monitors GenAI use, so that you can see who is extracting content from which documents in the network (and whether those documents contain PII, classified data, or other controversial or sensitive content).

Savings

Copilot and other GenAI readiness projects are time consuming and costly, requiring people to run searches on many facets, across many repositories. Castlepoint registers, indexes, and categorises all of your content, rapidly and automatically, providing decision support for your rollout without the overheads. And Castlepoint keeps working for you once the deployment has finished – reading, classifying, and reporting on obsolete and risky information day by day, so that you can keep your source content clean and secure without business costs. Better inputs mean better outputs, increasing productivity and maximising value from your GenAI deployment.