Fortifying National Broadband Infrastructure with AI-Powered Data Governance

A national broadband provider, responsible for delivering critical digital infrastructure across the country, needed a robust data governance solution to ensure compliance with stringent regulatory requirements. With increasing cyber threats targeting essential services, the organisation selected Castlepoint for its ability to automate compliance, enhance risk management, and provide deep visibility across a complex data ecosystem.

The Challenge

As a Government Business Enterprise, the broadband provider operates under strict data privacy, records management, and cyber security regulations. Managing vast volumes of structured and unstructured data across multiple environments while mitigating cyber threats required a scalable, AI-driven solution that could ensure compliance with regulatory frameworks, securely govern data across cloud and on-premises environments, and proactively identify and minimise risk exposure. Traditional methods of data management lacked efficiency, accuracy, and real-time oversight, making automation and AI-driven insights critical.

The Solution

Castlepoint was selected for its advanced AI-driven governance capabilities, seamless integration with existing systems, and ability to operate without the need for agents or connectors. Initially deployed to manage content in SharePoint Online, the system was quickly expanded to govern the broader M365 estate and file shares, delivering:

  • AI-powered classification and sentencing to ensure compliance across millions of records
  • Automated risk identification to detect and mitigate high-risk data in real time
  • Comprehensive data discovery and auditing, ensuring full visibility across an extensive digital ecosystem
  • Agentless management of structured and unstructured data across multiple cloud environments
  • Compliant data minimisation and disposal, reducing redundant records and improving security posture
  • Robust disaster recovery and failover capability, ensuring continuity for critical operations
  • Explainable AI for decision support, providing transparency in compliance and security actions

Unlike traditional records management systems, Castlepoint’s ability to map regulatory requirements to every item of data in the organisation enabled the provider to meet compliance obligations dynamically and at scale, without manual intervention. Its capability to detect and respond to high-risk information assets in real time positioned it as a crucial tool in the organisation’s cyber resilience strategy.

The Outcome

By leveraging Castlepoint’s AI-driven data governance, the broadband provider achieved:

  • 96,000 records actively managed with AI, ensuring compliance and security
  • 130,000 separate systems registered and governed, providing complete visibility over the data landscape
  • 630 million key phrases extracted from over 65.8 million items, enhancing searchability and risk assessment
  • Strengthened cyber resilience, mitigating the risk of Advanced Persistent Threats and potential service disruptions
  • Improved regulatory compliance, ensuring ongoing alignment with national security and data protection laws
  • Enhanced operational efficiency, automating data classification and records management at scale

The provider now has an enterprise-wide, AI-powered solution that not only ensures compliance but also strengthens national security by proactively managing and protecting critical digital infrastructure.

“This organisation, like other large-scale internet providers, is subject to stringent regulations to protect the wider society and economy against Advanced Persistent Threats. Castlepoint is a dual-use capability, trusted by national security agencies as well as critical infrastructure organisations, to implement effective data command and control to mitigate risk of service disruption and data breach.”
Rachael Greaves, CEO, Castlepoint

Our team are experts too. We love to help.

Get in touchJoin Our team