How a Critical Infrastructure Program Achieved Compliance Without Compromise

A government-owned corporation responsible for building a major international infrastructure asset implemented Castlepoint to ensure its records and security governance would meet strict legislative and operational requirements. With national security, privacy and safety top of mind, Castlepoint was used to automate classification, high-risk data detection and lifecycle compliance across Microsoft 365 and other enterprise systems.

The Challenge

The organisation is leading a once-in-a-generation infrastructure development project with high levels of public, financial and regulatory scrutiny. As a Commonwealth-owned entity, it is subject to multiple Acts and Regulations covering the management of sensitive, classified and operational data. Before obtaining a formal Records Authority, the organisation needed to establish enterprise-wide control over its digital information while maintaining flexibility in its cloud-first environment.

The Solution

Castlepoint was implemented in 2018 on the organisation’s secure Azure platform to manage information across Microsoft 365, including email. The platform applied retention rules from applicable legislation, identified commercial-in-confidence and national security-related data, and enabled records governance without requiring user action or changing standard Microsoft functionality.

The solution delivered:

  • Secure, private cloud deployment
  • Enterprise-grade data classification and retention using AI
  • Risk mapping and automatic identification of high-risk data
  • Agentless management across 4,000+ systems
  • Compliance with legislation for records and security obligations
  • In-place auditing, eDiscovery and SharePoint-based EDRMS capability

The Outcome

The organisation now operates with strong, compliant and invisible records governance that supports both security and operational excellence. With high-risk information automatically identified and managed in real time, the business can focus on delivering its core mission while meeting stringent information handling and retention requirements.

Key results included:

  • 4,000 systems governed using Explainable AI
  • 2.8 million items registered, indexed and classified
  • 135 million key phrases extracted from over 7,000 records
“This is a transformative project with national significance. The organisation understood from the outset that trust, safety and integrity had to be built into every part of their operations — including their data.”
Rachael Greaves, Castlepoint CEO

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