Replacing Manual Information Asset Register with Dynamic, AI-Driven Compliance

A government-owned transport and insurance agency needed to modernise its data governance processes to meet privacy and regulatory obligations. The organisation selected Castlepoint to automate records classification, data discovery and the management of its Information Asset Register (IAR). The result is a dynamic, compliant and always up-to-date view of its information estate.

The Challenge

As the statutory provider of personal liability insurance for road accidents, the agency plays a critical role in supporting injured individuals, while also promoting road safety and accident prevention. It handles significant volumes of sensitive medical and personal data, and is subject to strict regulatory and privacy obligations. Its manually maintained Information Asset Register was no longer sufficient to meet requirements under the Office of the Information Commissioner. The agency needed an automated, accurate and scalable solution.

The Solution

Following a successful tender process, Castlepoint was implemented across the agency’s Microsoft 365 environment, shared drives and Content Manager. The platform enabled federated discovery, automated classification and in-place sentencing of records, and privacy-focused data minimisation. Most importantly, Castlepoint replaced the static Information Asset Register with a fully dynamic version that automatically stays accurate and up to date, helping the agency meet compliance requirements with ease.

The solution delivered:

  • Dynamic Information Asset Register to replace manual tracking
  • AI-powered classification and sentencing of records
  • Automated detection and minimisation of PII, PCI and PHI
  • In-place governance across Microsoft 365 and legacy systems
  • Comprehensive discovery, audit and reporting capability
  • Compliance with privacy law and agency-specific risk obligations

The Outcome

Castlepoint gave the agency a centralised, intelligent view of its data holdings, with sensitive information automatically flagged and governed.

The Information Asset Register is now fully maintained in real time, eliminating manual work and improving compliance with privacy and information management obligations. The agency has greater confidence in its ability to manage sensitive content, meet public sector standards and support its critical mission.

“The agency’s mission to protect lives on the road is closely aligned with our own values. It is an honour to support their work by delivering accurate, explainable and compliant information governance.”
Rachael Greaves, Castlepoint CEO

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